Privacy Policy

1. Introduction & Overview

MedAxis Global Consultancy ("MedAxis", "we", "our", or "us"), headquartered at 12/2B, 80ft Road, Kengeri Ring Road, Bengaluru, Karnataka 560060, India, is committed to protecting the privacy, academic records, and personal data of prospective students, parents, and visitors who access our website (medaxisglobalconsultancy.com) or engage our overseas medical education consultancy services.

This Privacy Policy explains what information we collect, how we use and protect it, and the rights available to you in accordance with applicable Indian data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023.

2. Information We Collect

We collect personal information only when voluntarily submitted by students or parents for counselling, eligibility assessment, or university admission processing:

• Contact & Enquiry Details: Full name, phone number, WhatsApp number, email address, city/state of residence, and preferred destination country submitted via our online enquiry forms, phone calls, or office visits.
• Academic & Eligibility Records: Class 10 and Class 12 mark sheets, Physics-Chemistry-Biology (PCB) percentages, and NEET-UG scorecards required to verify eligibility under National Medical Commission (NMC) FMGL Regulations 2021.
• Admission & Visa Documentation: Passport copies, birth certificates, photographs, medical fitness certificates, HIV test reports, and apostille documents necessary for official university admission letters, Ministry of External Affairs (MEA) attestation, and student visa applications.
• Technical & Usage Data: Browser type, device category, anonymized IP address, pages visited, and interaction metrics collected via standard analytics cookies to improve website performance and user experience.

3. How We Use Your Information

Your personal and academic data is used strictly for legitimate educational advisory and admission facilitation purposes:

• To provide personalized 1-on-1 medical career counselling and budget planning for MBBS abroad programs.
• To verify academic and NEET-UG eligibility before submitting applications to NMC-compliant foreign medical universities.
• To process admission letters, official ministry invitation letters, document translations, apostille clearances, and embassy student visa applications through our admission process.
• To coordinate pre-departure briefings, group flight bookings, airport pickup, hostel allotment, and post-arrival university registration.
• To respond to questions submitted via our Contact Us page or WhatsApp support desk.

4. Data Sharing & International University Transfers

We never sell, rent, or trade student or parent personal data to third-party telemarketers or unauthorized brokers.

When you formally enroll for admission through MedAxis Global Consultancy, relevant academic and identity documents are shared strictly on a need-to-know basis with:

• Accredited foreign government medical universities (in Russia, Georgia, Kazakhstan, Uzbekistan, Kyrgyzstan, or Armenia) to issue your official Admission and Invitation Letters.
• Foreign embassies, consulates, visa processing centers, and the Ministry of External Affairs (MEA) for document legalization and student visa issuance.
• Authorized travel, forex, or student insurance partners only with your explicit prior consent.

5. Cookies, Local Storage & Analytics

Our website uses minimal, essential browser storage (such as saving your dark/light theme preference) and Google Analytics 4 (GA4) to understand aggregate visitor traffic and page usefulness. You may disable cookies at any time through your browser settings without affecting your ability to read our educational guides and MBBS abroad FAQs.

6. Data Security & Document Retention

We implement strict physical, administrative, and technical safeguards at our Bengaluru headquarters to protect physical dossiers and digital records against unauthorized access, alteration, or disclosure. Enquiry records for non-enrolled applicants are periodically purged, while enrolled student records are retained for the duration of the 6-year medical program to support ongoing student welfare, visa renewals, and graduation verification.

7. Your Rights as a Student or Parent

You have the right to request access to the personal information we hold about you, request correction of inaccurate academic or contact details, withdraw consent for admission communications, or request deletion of your enquiry data. To exercise any of these rights, please contact our Privacy & Grievance Desk below.